Customs: Your deck will be declared on the customs form as a “Tarot deck,” without exceptions. It is your responsibility before purchasing to confirm that your country permits Tarot decks’ import. If the package is seized by customs and not returned to either one of us, then regrettably, the order is non-refundable.
International orders – customs or VAT fees: It is your responsibility to be current on any customs fees or VAT taxes that may apply to you on your order. We are not liable for customs fees or VAT taxes that your country charges you, the importer, for purchasing overseas, nor are we responsible for any delays in delivery on account of customs. Please be aware that some countries do not permit the import of Tarot or playing cards, so please check to confirm that your country permits the import purchase of Tarot or playing cards. For customs purposes, we must declare the contents and full value of the package. We appreciate your understanding in this matter.
Shipping times: As we are all very aware, issues with supply and staffing have significantly impacted the volume and timing of shipments delivered by ALL carriers worldwide. As carriers work to adjust to these significant pressures, shipments can often be delayed. Please be patient and kind.
Timely pickup: While most shipments will go directly to your door, you may receive a notice to pick up your parcel from your local delivery or post office. If you receive a notice to pick up your parcel from your local delivery/post office, remember that you only have a limited time to pick up the parcel. If you don’t pick it up before that date, it will be shipped back to us (or will disappear into the ether and will be permanently lost!). We will not be responsible for replacing or refunding any missing orders because you did not pick up your parcel on time. If it is sent back to us, we will ship it out to you again, but you’ll be responsible for the cost of postage to reship.
Delivery date: The delivery date provided is a best approximation made in good faith but cannot be guaranteed due to factors that may be out of our control.
Non-refundable: Please read through all descriptions of the deck carefully before deciding to purchase products. We will not issue refunds because you have changed your mind or decided that you do not resonate with the product. You would be free to sell your item second-hand or used. However, we won’t be able to give you a refund or participate in facilitating your second-hand sale.
Manufacturing defects: Manufacturing defects are rare, but do occasionally happen. If one or some of the cards in your deck bear manufacturing defects, please take photographs of the defects and contact us with a clear, comprehensive description of the issue and the photographs attached. If we determine that it is indeed a manufacturing defect, then we will promptly mail you replacements of the defective cards. Claims of manufacturing defects must be submitted to us in writing within 30 (thirty) calendar days of the date of delivery.
For greater clarity, damage to cards that would reasonably impact a Tarot reading will be replaced, such as noticeable manufacturing defects on the card backs, printing smudges, or printing errors on any of the cards, or altogether missing cards. Manufacturing defects to the cards will be replaced.
Minor issues that are reasonably foreseeable and commonplace risks when buying Tarot decks will not be replaced. Cards with minor scuffs or dents, misalignment in the borders or captions will not be replaced, but where text has been cut off due to a printing defect, please contact us with photographs of the defect and those cards will be replaced.
Significant or total damage to the deck box will be replaced. However, minor or subtle dings, scuff marks, or scratches to the box will not be replaced.
Missing card: If your deck is missing a card, please contact us noting which card(s) is/are missing and we will promptly mail you replacements for the missing card(s). Claims of missing cards must be submitted to us in writing within 30 (thirty) calendar days of the date of delivery
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Disclaimer: You acknowledge that, in undertaking any product, advice or one or more sessions of intuitive readings, services and/or spiritual counseling provided by Acorn and Burdock Self-Healing and Empowerment Services Inc., you alone are responsible for the consequences. It is your responsibility to decide what is right for you and to take from the session(s) whatever is useful for your personal and spiritual development;
You are at least 18 years of age, and you have requested products, services, an intuitive reading and/or spiritual counseling from Acorn and Burdock Self-Healing and Empowerment Services Inc. by and through your own free will. You are voluntarily participating in the reading and/or spiritual counseling and/or advice, and you are accepting complete responsibility for your own medical, financial, health, mental, emotional, psychological, spiritual and bodily well-being;
You understand that services offered by Acorn and Burdock Self-Healing and Empowerment Services Inc. are not intended to act as a replacement for proper medical or psychological care. Acorn and Burdock Self-Healing and Empowerment Services Inc. disclaims any liability arising directly or indirectly from any information given or received during your consultation(s);
You understand that no Tarot reader, clairvoyant, psychic, medium, etc. can predict the nature, type, content and substance of any information which may be received during an intuitive reading and/or spiritual counseling;
You understand that any information received during an intuitive reading and/or spiritual counseling may be unpleasant, may evoke painful memories and/or may be emotionally difficult for you to receive;
You agree that in the event you engage in any activity or make any decisions based on the information provided by Acorn and Burdock Self-Healing and Empowerment Services Inc., you do so at your own risk and of your own free will; and,
You hereby waive all rights to any cause of action against Acorn and Burdock Self-Healing and Empowerment Services Inc. and all persons associated with her from any and all claims, actions or damages, legal and otherwise, made by you or anyone associated with you or your estate, including the cost and expense associated with defending such actions or claims, stemming directly or indirectly out of your session(s) with Acorn and Burdock Self-Healing and Empowerment Services Inc.. This waiver also binds your agents, assigns, and beneficiaries.
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This site and its components are offered for informational purposes only; this site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the site, and shall not be responsible or liable for any error or omissions in that information.
Contact Acorn + Burdock:
Acorn and Burdock Self-Healing and Empowerment Services, Inc.
c/o Malumir Logan
PO Box 35026
Kingston PO Kingston Centre
Kingston, Ontario K7L 5S5
malumir at acornandburdock dot ca